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RETURN POLICY

  • Indemnification
    You agree to indemnify and hold SHOPONFON and its affiliates, officers, directors, employees,
  • Shipping and Delivery
    SHOPONFON endeavors to process and ship orders promptly. However, delivery times may vary depending on factors beyond SHOPONFON's control. SHOPONFON is not responsible for any delays, losses, or damages caused by third-party shipping carriers. Any delivery dates provided are estimates and not guaranteed.
  • Acceptance of Terms
    By using the SHOPONFON Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any additional terms and conditions and policies referenced herein or available through hyperlinks.
  • Account Registration
    To access certain features of the Website, you may be required to register an account. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and are solely responsible for all activities that occur under your account.
  • Intellectual Property
    All content on the SHOPONFON Website, including but not limited to text, graphics, logos, images, videos, audio clips, software, and other materials, is the property of SHOPONFON or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any of the content without the prior written consent of SHOPONFON.
  • Limitation of Liability
    To the extent permitted by applicable law, SHOPONFON and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website, including but not limited to damages for loss of profits, data, or other intangible losses.
  • Returns and Refunds
    SHOPONFON's return and refund policy is available on the Website. Please review the policy carefully before making a purchase. Certain products may be non-returnable or subject to specific conditions. SHOPONFON reserves the right to refuse or reject any return or refund request that does not comply with the policy.
  • Terms and Conditions of Use for SHOPONFON
    Please read these Terms and Conditions carefully before using the SHOPONFON website. These Terms and Conditions govern your access to and use of the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using the Website.
  • Product Listings and Descriptions
    SHOPONFON strives to provide accurate and up-to-date product listings and descriptions. However, SHOPONFON does not warrant or guarantee the accuracy, completeness, reliability, or suitability of any product information on the Website. It is your responsibility to verify the information before making a purchase. SHOPONFON reserves the right to modify, update, or discontinue any product listing at any time without prior notice.
  • Pricing and Payment
    All prices listed on the SHOPONFON Website are in the designated currency and are subject to change without prior notice. SHOPONFON reserves the right to correct any pricing errors or omissions. Payment for products purchased through the Website must be made using the available payment methods accepted by SHOPONFON. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.
  • Age Restriction
    You must be at least 18 years old to use the SHOPONFON Website. By accessing and using the Website, you represent and warrant that you are at least 18 years old.
  • Cookies and Similar Technologies
    We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand user behavior. You can control cookies through your browser settings or other tools.
  • Third-Party Links
    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.
  • Children's Privacy
    Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.
  • How We Use Your Information
    1. Personal Information: We use the personal information we collect to process your orders, fulfill your purchases, communicate with you regarding your orders, provide customer support, and send you relevant information about our products and promotions. We may also use your information to personalize your experience on our website and improve our services. 2. Non-Personal Information: We may use non-personal information to analyze trends, track website usage, gather demographic information, and enhance our website's functionality. This information helps us understand our customers' preferences and improve our marketing efforts.
  • Changes to This Privacy Policy
    We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
  • Privacy Policy
    At SHOPONFON, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect from you when you use our ecommerce store. By accessing or using our services, you agree to the terms outlined in this policy.
  • Information Sharing and Disclosure
    1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality. 2. Legal Compliance: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights or the rights of others, investigate fraud, or respond to a government request. 3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and becomes subject to a different privacy policy.
  • Data Security
    We implement reasonable security measures to protect the personal information we collect. However, no method of transmission or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
  • Information We Collect
    1. Personal Information: We may collect personal information such as your name, email address, shipping address, phone number, payment details, and any other information you voluntarily provide to us. 2. Non-Personal Information: We may also collect non-personal information, such as your device information, IP address, browsing preferences, and other technical data, which may be automatically collected when you visit or interact with our website.
  • Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@shoponfon.ca.
  • Eligibility for Returns
    - Products purchased from SHOPONFON are eligible for return within 30 days from the date of delivery. - The product must be in its original condition, unused, undamaged, and with all original tags, labels, and packaging intact. - Certain products, such as perishable items, personalized or customized products, and digital downloads, may not be eligible for return. Please check the product page for specific return eligibility details.
  • Non-Returnable Items
    - Certain items are non-returnable for hygiene or safety reasons, such as personal care products, intimate apparel. - Additionally, products that have been used, altered, or damaged by the customer may not be eligible for return.
  • Change of Mind Returns
    - If you change your mind about a product and wish to return it, you may do so within the eligible return period. - Please note that in such cases, you will be responsible for the return shipping costs.
  • Initiation of Return
    - To initiate a return, please contact our customer support team within the eligible return period. - You can reach our customer support via email, phone, or through the online chat feature on our website. - Provide your order details, including the order number, product name, and reason for the return.
  • Exchanges
    - If you would like to exchange a product for a different size, color, or variant, please indicate your preference when initiating the return. - Exchanges are subject to product availability. -If the requested exchange is unavailable, we will process a refund for the returned product as outlined in Section 5.
  • Return Authorization
    - Once you have initiated the return request, our customer support team will provide you with a return authorization. - The return authorization will include instructions on how to proceed with the return, including the return address.
  • Exceptions and Special Circumstances
    - SHOPONFON reserves the right to make exceptions to this Return Policy in special circumstances, such as product recalls, warranty claims, or other situations where the standard return process may not apply. We encourage you to carefully review our Return Policy before making a purchase. By shopping with SHOPONFON, you agree to comply with the terms and conditions outlined in this policy. If you have any questions or need.
  • Inspection and Refunds
    - Upon receiving the returned product, our team will inspect it to ensure it meets the return eligibility criteria mentioned in Section 1. - If the product passes the inspection, we will process the refund using the original payment method. - Refunds will typically be credited within a reasonable period, depending on your original payment method.
  • Damaged or Defective Products
    - In the event that you receive a damaged or defective product, please contact our customer support immediately. - Provide detailed information and include supporting photographs if possible. - We will guide you through the return process and make arrangements for a replacement or refund.
  • Packaging and Shipping
    - Properly package the product to ensure it is protected during transit to prevent damage. - Include all original accessories, manuals, and any other items that came with the product. - Use a reputable shipping carrier and consider purchasing shipping insurance for high-value items. - You will be responsible for the return shipping costs unless the return is due to an error on our part or a defective product.
  • Return Policy for SHOPONFON
    At SHOPONFON, we value your satisfaction and want you to have a positive shopping experience. We understand that sometimes you may need to return or exchange a product. This Return Policy outlines our guidelines and procedures to ensure a smooth and hassle-free process.
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